State Farm has many satisfied customers in Texas, judging by its 15% market share — the largest in the state. State Farm outperformed almost every company on our list in customer service scoring by J.D. Power and Consumer Reports. It also has a stellar website, which helps you understand which coverages best fit your specific needs. We would’ve liked a Live Chat feature, but there are plenty of contact alternatives, including a mobile app.
We started by identifying Texas’ five biggest auto insurers by market share and comparing their financial strength, coverage options, and customer service using methodology similar to that in our review of the best car insurance providers. Then we checked J.D. Power and Consumer Reports to see how each company’s customers scored them on overall satisfaction and on the claims experience. Finally, we collected quotes for six hypothetical drivers, taking note of each company’s available endorsements and discounts.
It’s more than a car and it’s not quite a house, which is why it can be so challenging to find the right coverage for your home on wheels at an affordable rate. So, whether you need RV insurance, motorhome insurance or trailer insurance, the AARP® Auto and Homeowners Insurance Program1 from The Hartford offers specialized protection for your home-sweet-home away from home.